02
Insight stage

Find the tension

Look for the gap.

The hook

"Strong ideas often live between two competing truths."

→ Do this now

Complete:

People want ______, but ______.

Or:

We say ______, but we do ______.

Then ask:

What does this tension reveal?

WHY IT HELPS

Tension gives a project something to say.

It can reveal a contradiction, conflict or gap that makes the message more interesting and gives the design a stronger direction.